topic Re: "Play queue" button disappeared in Android

"Play queue" button disappeared

Kaluwan — Thu, 02 Aug 2018 22:58:59 GMT

Plan

Premium

Country

France

Device

Samsung Galaxy S7 (SM-G930F)

Operating System

Android Oreo 8.0

My Question or Issue

Sorry if the case is already solved on an other message. I didn't find a similar problem.

So, I recently noticed a new player when I play some playlists (e.g. Today's Top Hits).

The current song playing looks like the first attachment.

The problem is that there's no "Play queue" button anymore. The place where it was in the old player (see attachment 2) is apparently replaced by the share button and I don't see it somewhere else on the screen or maybe I'm just blind.

Re: "Play queue" button disappeared

Billy-J — Thu, 02 Aug 2018 23:27:39 GMT

Hey @Kaluwan, welcome to the community.

Hope your doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Also, feel free to check out this support article to learn more about Play Queue and History.

Let me know how things come along🙂

Re: "Play queue" button disappeared

Kaluwan — Fri, 03 Aug 2018 09:26:41 GMT

Hello @billyj, thanks for your answer.

I followed your advice by restarting my phone and reinstalling the app and the result is the same : no play queue/history button.

My Spotify version : 8.4.64.555 armV7

My Android version : Oreo 8.0.0

Re: "Play queue" button disappeared

Billy-J — Fri, 03 Aug 2018 14:28:46 GMT

@Kaluwan -

I’ve tested this myself and it seems the queue button doesn't appear when playing these special playlists (Today's Top Hits, Viva Latino, Rap Caviar, etc). In order to go to the queue, you have to press the 3-dot button and then go to "Go to queue".

This would be the appropriate workaround in this case, and your feedback will be passed onto the right team 🙂

Hope this helps!

/B 🙂

Re: "Play queue" button disappeared

Kaluwan — Sun, 05 Aug 2018 09:10:42 GMT

Oh thank you Billy, I didn't notice this button because in French 'Go to queue' looks like 'Add to queue' if you read fast.

Problem solved.

Re: "Play queue" button disappeared

Billy-J — Sun, 05 Aug 2018 09:51:54 GMT

@Kaluwan -

Awesome, I’m glad to hear things are working again!

Hwve a... https://open.spotify.com/track/0bRXwKfigvpKZUurwqAlEh?si=4D2XO4i2RQCCvcekheozsA 🙂