topic Re: Connection failed in Android

Connection failed

user-removed — Sat, 28 Jul 2018 04:29:17 GMT

Plan

Premium

Country

Philippines

Device

Vivo V71

My Question or Issue

I got this problem that says that my spotify says connection failed i've fixed this already yesterday but it came back again this morning an agent also told me to put this if i get this problem again 4296988082

Re: Connection failed

SergioDavid — Mon, 06 Aug 2018 20:52:56 GMT

Hey @user-removed, welcome to the Community!

Sorry to hear you're having trouble with this. We'll definitely be able to help.

How long has this been going on for? Does the issue happen on WiFi or mobile data? Does logging out and back in help at all?

If not, try a clean reinstall to see if it makes a difference.

Let us know how it goes.