Crashing Constantly

user-removed — Mon, 06 Aug 2018 22:12:30 GMT

Crashing is interrupting my service to the point I'm considering switching to ihr or Pandora or something. I use Spotify for extended periods of time while working. Several times an hour, the app will crash, including the notification widget .I'll reopen the app and it will sometimes pick right back up. Others it has the progress bar either significantly behind, or it shows a previous song or podcast episode is playing.

I have made no updates to my phone. The issue began four days ago. Help?

Re: Crashing Constantly

Billy-J — Mon, 06 Aug 2018 22:16:58 GMT

Hey @user-removed, welcome to the community!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Billy

topic Re: Crashing Constantly in Android

Crashing Constantly

Re: Crashing Constantly