topic Re: notification keeps popping up repeatedly in Android

notification keeps popping up repeatedly

Yeagar13 — Wed, 08 Aug 2018 12:34:41 GMT

Plan

Premium

Country

Australia

Device

Oppo A73

Operating System

Android 7.1 Colour OS3.2

My Question or Issue

So at the current moment when I'm playing music, a notification keep rapidly popping up then disappearing before I can read it properly, but I know its playing as I can see the black buttons on the notification. This keeps happening and is slowing down my device, even going past my settings notification blocker (it stops all notifications). It also seems to happen more often when I'm downloading a song or playlist.

Re: notification keeps popping up repeatedly

Alfredo — Fri, 10 Aug 2018 05:04:39 GMT

Hey @Yeagar13.

Could you send us the exact Spotify version numbers? Also, have you tried reinstalling Spotify yet?

If not, give it a shot to see if it helps. I'd also suggest power-cycling your Android device to see if it helps.

Keep us posted.

Re: notification keeps popping up repeatedly

Yeagar13 — Mon, 13 Aug 2018 11:17:10 GMT

ok so i have reinstalled it many times to try and solve the problem, but here is the spotify version code:

8.4.64.555 armV7

Re: notification keeps popping up repeatedly

FabianS_Bogota — Fri, 24 Aug 2018 17:21:55 GMT

Thanks for trying @Yeagar13!

We have a app version. Can you check for any updates for the app and see if it makes any difference?

If it continues to happen, feel free to send us a screenshot of the issue to take a closer look.

Cheers!