topic Re: No internet connection available!? in Android

No internet connection available!?

saratraa — Mon, 05 Nov 2012 06:58:38 GMT

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked if there was any free GB left and it was. What can I do??! Please, somebody help me?

Re: No internet connection available!?

fjl — Tue, 13 Nov 2012 08:15:25 GMT

Stop paying for this junk

At least that's what I'm about to do.

Re: No internet connection available!?

don_jawes — Tue, 13 Nov 2012 15:11:38 GMT

Try logging out using the 'settings' in spotify. I have been having the same problem and after logging out and back in it seems to be fixed.

Re: No internet connection available!?

-JK- — Tue, 13 Nov 2012 16:36:09 GMT

I have exactly same problem with my Samsung Galaxy S II (Android 4.0.4). This is the fourth day now...

Re: No internet connection available!?

don_jawes — Tue, 13 Nov 2012 15:55:12 GMT

Try logging out and log back in. That seemed to work for my phone, although I use a samsung conqer i believe.

Re: No internet connection available!?

-JK- — Tue, 13 Nov 2012 21:20:56 GMT

I have tried that several times with no help. I have also tried to unistall Spotify and then reinstall it about 5 times and it doesn't do anything.

I wrote a help request to Spotify support and now just waiting when they answer.

Re: No internet connection available!?

reganhook — Mon, 19 Nov 2012 19:54:38 GMT

I have a galaxy s2 and having the "no internet connection problem" which is really annoying when I can access the web from my phone no problem! Please help me sort this by sharing Spotify's response. Ta

@-JK- wrote:

I have tried that several times with no help. I have also tried to unistall Spotify and then reinstall it about 5 times and it doesn't do anything.

I wrote a help request to Spotify support and now just waiting when they answer.

Re: No internet connection available!?

bang2200 — Mon, 19 Nov 2012 20:22:23 GMT

I have had the same problem 1/2 a Month - cancelled my subscription and tried a new one. No luck 😞

Re: No internet connection available!?

-JK- — Mon, 19 Nov 2012 21:08:55 GMT

Hi!

You guys could have the same problem what I had. It's the last post atm.

http://community.spotify.com/t5/Mobile-Android/No-internet-connection-available/td-p/144344/page/8

Re: No internet connection available!?

TreeFiggins — Thu, 22 Nov 2012 04:24:42 GMT

I have a HTC One S with ICS and logging out using "setting" worked for me. At least for the time being...

Re: No internet connection available!?

frogspasm — Thu, 22 Nov 2012 06:33:52 GMT

I have the problem too very tempted to cancel my subscription.

Re: No internet connection available!?

e3410 — Thu, 22 Nov 2012 13:47:21 GMT

same problem 😕

Re: No internet connection available!?

kelleyperry123 — Mon, 26 Nov 2012 23:12:12 GMT

Yep. Spotify needs to fix this or respond and say they dont have a clue. I'm a paying customer and even went as far as resetting my phone to factory defaults, and this is still a frequently recurring issue. It actually is getting to the point where I am surprised when it DOES work.

Re: No internet connection available!?

Gameboy86 — Sun, 09 Dec 2012 16:55:51 GMT

Log out and log back in. That fixed it for me and clearing cache didnt work and I didnt want to reinstall the app because I didnt want to download 30+ GB of music

Re: No internet connection available!?

atc — Thu, 21 Feb 2013 15:55:08 GMT

I've had this issue for a week. Then I remembered I changed my password. Could be a bit more helpful usability wise!

Anyhow, logging out via settings and then logging back in may help some.

Re: No internet connection available!?

jagiv — Wed, 27 Feb 2013 23:46:19 GMT

Just log off and log in again, make sure to log in the "right" way, by username and password or the "facebook" kind ! had some trouble with that **bleep** so.. just saying ! GL HF to all ya!! And to all you wanna stupids.., Spotify is the future, wake up !! and make a difference ! love // ...

Re: No internet connection available!?

jagiv — Wed, 27 Feb 2013 23:50:27 GMT

Just hurts more when you pay for it too ! Hope you got it fixed !

Re: No internet connection available!?

amirdt22 — Tue, 27 Aug 2013 18:55:49 GMT

I cancelled my subscription due to this. Very annoying, also had to pay for this entire month even though I cancelled in the beginning of it.

Re: No internet connection available!?

Joe — Wed, 28 Aug 2013 08:32:18 GMT

Due to what? Did you try to get help?