topic Re: Some tracks make distorted sounds at some points in Android

Some tracks make distorted sounds at some points

Ozmflb — Wed, 15 Aug 2018 23:24:00 GMT

Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorted and cutted, sounds really bad and what's interesting is that the problem always occurs at that specific time of the song, and that occurs both on my pc and android galaxy s8, and on that specific time on both I've tried changing the settings, reinstalling the app on both deleting the cache, I haven't come across any solution, please help!! I'm premium btw

Re: Some tracks make distorted sounds at some points

Ryanx0r — Wed, 15 Aug 2018 23:37:52 GMT

Hey there,

Would you mind posting a link to the song you've mentioned? I'd like to check if I'm also experiencing this. Also let me know at what time frame the track is acting up.

Grts,

Re: Some tracks make distorted sounds at some points

Ozmflb — Thu, 16 Aug 2018 00:32:03 GMT

Thanks for the reply, here are some;

https://open.spotify.com/track/14LmvSP142Lx11hQ5Zz1sF?si=pBXUUIn9SGOfohJ2tGE7Fg min 2:11

https://open.spotify.com/track/0XLPiVXIi8q2ZXXFMqN1BM?si=ks_sAAdwQO2H6WMuDNuj4Q min 2:14

There are a few more but I can't remember now

Re: Some tracks make distorted sounds at some points

Ozmflb — Thu, 16 Aug 2018 01:03:18 GMT

Also this one

https://open.spotify.com/track/1cz4FE0phys1yD8AGGCFXM?si=aCeJyOUjQYaJfv--SNAmtA min 0:12 and 1:02

Re: Some tracks make distorted sounds at some points

Ryanx0r — Thu, 16 Aug 2018 08:23:58 GMT

Hi there,

I'm very sorry, but I have now tried on multiple accounts, OS's (free and premium) with certain settings on and off and I cannot reproduce your error. Here all of the music you have supplied are playing fine.

I'll have to think about this more, especially knowing that you've cleared the cache, reinstalled AND that it's also happening on your mobile device.

Maybe one thing to try. Have you tried listening to these pieces on another account (maybe a second (free) account or someone you know)?

Grts,