topic Re: Playlist corrupted after download in Android

Playlist corrupted after download

user-removed — Thu, 16 Aug 2018 07:11:07 GMT

Plan

Free/Premium

Country

Israel

Device

LG-G6

Operating System

Android

My Question or Issue

Hi there
I started a pro trial, downladed a playlist, and suddenly the playlist plays only 4 songs, no matter online or offline!
Downlad shows the green arrow.
Hitting play on individual song doesn't play it.
Removed app, removed cache, reinstalled - same issue!
Tried playing those songs on Windows Desktop App - Same!

other playlists downloaded without any issue

Please help!!!!

Thanks

Re: Playlist corrupted after download

SergioDavid — Sun, 19 Aug 2018 17:29:54 GMT

Hey @user-removed, welcome to the Community!

Sorry you're having trouble with this. We'll do our best to help 🙂

Does the issue persist if you recreate the playlist in a new empty playlist?

Let us know how it goes.

Re: Playlist corrupted after download

user-removed — Sun, 19 Aug 2018 20:30:46 GMT

thank you for your answer.

I dodn't create the certain playlist.

the playlist in discussion is "This is: George Harrison". it;s not created by me...

i can play ONLY 4 songs - same 4 songs every time!! after reinslalling spotify, reboot, delete cache-no change!

although all ~40 songs are downloaded and has green icon.

I can play/download ANY other playlists (for example - "this is:John Lennon:). no problem with that or any other list from Spotify

I just can't play George Harrison....

All things must pass -but how can I have this frustrating thing to passs.....

Re: Playlist corrupted after download

user-removed — Sun, 26 Aug 2018 20:32:30 GMT

problem not resolved.

I'm canceling my registration.

disapointing must say.poor service too.