topic Re: GOOGLE CLOCK and Spotify in Android

GOOGLE CLOCK and Spotify

Spectre4094 — Mon, 20 Aug 2018 07:03:52 GMT

Plan

Premium

Country

France

Device

Honor 6x

Operating System

Android 7

My Question or Issue

when i want to set a music alarm where playlist to wake up, in the spotify tab is saying "Can not connect to Spotify." Please try again later. I have both applications to days.

Re: GOOGLE CLOCK and Spotify

Jose_M — Mon, 20 Aug 2018 08:28:19 GMT

Hello @Spectre4094!

I used to have the same problem, hopefully you can solve it as soon as possible. These are the steps I followed:

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next! I'll be happy to help. Have a nice day, Jose 🙂

Re: GOOGLE CLOCK and Spotify

Spectre4094 — Mon, 20 Aug 2018 09:31:00 GMT

Hi Jose, Thx for help 🙂 Is Good

Re: GOOGLE CLOCK and Spotify

Jose_M — Mon, 20 Aug 2018 09:38:36 GMT

I'm glad this worked! Thanks for being part of the community, Jose 🙂