topic Re: Problem with downloading in Android

Problem with downloading

Wapasko — Thu, 16 Nov 2017 02:40:28 GMT

Im using lg 4k andriod phone for spotify. Im a preium memeber and i hooked up my expanable memory by using a 64GB micro sd and now its saying ive reach my maxium downloads but when i go to my settings, it says ive only used 8.45 GB. Its really f**king annoying. Paying 10$ a month according to spotify unlimited downloads. Crock of **bleep**. Thinking of dusting off my 128GB iphone only thing is my iphones battery dies within 30 minutes of using it.

So fed up.

Re: Problem with downloading

Luke — Wed, 22 Aug 2018 18:29:09 GMT

Hey @Wapasko,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: Problem with downloading

Joe — Wed, 22 Aug 2018 19:00:06 GMT

It might just be that you've hit the download limit of 3,333 songs per device/10,000 downloaded songs across all devices. You can read more here.