topic Re: Share music not work in Android

Share music not work

CosmaVito — Thu, 23 Aug 2018 06:48:17 GMT

Hi,

I have spotify Premium on my Onepluse 3t (Android 8.0.0 with OxygenOS 5.0.4).
I'm unable to do a "Share" on a song or playlist. When i do it the app stop to work and i have a redirect to the home (the music is stopped).
I've already tried reinstalling and clearing the cache..but still not work!!

Thanks

Re: Share music not work

Loxer — Thu, 23 Aug 2018 08:48:48 GMT

Hey @CosmaVito, welcome to the Community.

Hope you're doing great!

I would recommend following these steps to help resolve the issue you're having:

- Try to remove registered Offline Devices in your accounts page;
- Switch your device off/on;
- Try a different WiFi and mobile connection

Is the result same on those connections?

Let me know how it goes 🙂

Re: Share music not work

CosmaVito — Thu, 23 Aug 2018 09:36:04 GMT

I have follow your step..but still not work 😞

Re: Share music not work

Loxer — Thu, 23 Aug 2018 09:38:44 GMT

Hey @CosmaVito,

Sorry to hear that it didn't work!

Please note that Spotify's working into it and an update should be out to fix it soon 🙂

Thanks!

Re: Share music not work

xinaian — Wed, 17 Oct 2018 22:11:36 GMT

Same here: 2 playlist shared through a mac and facebook messenger, opened on ad updated iphone 8 ios 12. One playlist works (is seen and accessible), the other no, clicking the link on fb messenger just opens the app in the playlists screen withou showing anything. Both the shared playlists are marked as secret