topic Re: Problem with the Spotify in Android https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4552462#M138247 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19516473">@QuangDũng</a>.</P> <P>&nbsp;</P> <P>We're glad to hear everything is up and running with the latest update.</P> <P>&nbsp;</P> <P>Feel free to open a new thread if your Spotify misbehaves again.</P> <P>&nbsp;</P> <P>All the best.</P> Thu, 23 Aug 2018 18:24:23 GMT Alfredo 2018-08-23T18:24:23Z Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4533825#M136482 <P><STRONG>Plan</STRONG></P><P>Free</P><P><STRONG>Country</STRONG></P><P>Vietnam</P><P><STRONG>Device</STRONG></P><P><SPAN>Samsung Galaxy E5</SPAN></P><P><STRONG>Operating Systems</STRONG></P><P>Android 5.1.1</P><P><STRONG>My Question or Issues</STRONG></P><P>The music player screen get dark when I touched the music bar. There aren't any lyrics, play button, next button,...on the screen. Then when I tried back to the home screen, the music stoped. Thanks for your help !</P> Tue, 24 Jul 2018 12:54:52 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4533825#M136482 QuangDũng 2018-07-24T12:54:52Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4536269#M136706 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19516473">@QuangDũng</a>, welcome to the community!</P> <P>&nbsp;</P> <P>Could you send us the exact Spotify version number? Also, does logging out of Spotify and back in help at all?</P> <P>&nbsp;</P> <P>Keep us posted.</P> Sat, 28 Jul 2018 02:52:59 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4536269#M136706 Alfredo 2018-07-28T02:52:59Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4541128#M137090 8.4.64.555 - That's the latest version.<BR />Thanks !<BR /> Sat, 04 Aug 2018 15:40:56 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4541128#M137090 QuangDũng 2018-08-04T15:40:56Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4543645#M137270 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19516473">@QuangDũng</a>.</P> <P>&nbsp;</P> <P>Thanks for getting back in touch <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Did logging out and back in make a difference? If not, you can try restarting the app to see if it helps.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> Wed, 08 Aug 2018 21:31:12 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4543645#M137270 SergioDavid 2018-08-08T21:31:12Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4545254#M137385 I've tried lots of way such as log in/out, reinstall...I also try it with<BR />another Android device (Galaxy Note 4, with the latest version). But it's<BR />not effective.<BR /> Sat, 11 Aug 2018 08:40:34 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4545254#M137385 QuangDũng 2018-08-11T08:40:34Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4551005#M138036 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19516473">@QuangDũng</a>.</P> <P>&nbsp;</P> <P>Thanks for getting back to us.</P> <P>&nbsp;</P> <P>When you reinstalled, did you follow <A href="https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify" target="_self">these</A>&nbsp;exact steps? Also, does this happen only on WiFi? Try it out with mobile data to see if it helps.</P> <P>&nbsp;</P> <P>Let us know how it goes.</P> Tue, 21 Aug 2018 17:20:17 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4551005#M138036 SergioDavid 2018-08-21T17:20:17Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4552165#M138217 After I got a update the latest version, all problems were solved.<BR />Amazingly, I event got the song lyrics which was not available for me.<BR />Thanks all. Best wishes !<BR /> Thu, 23 Aug 2018 10:22:02 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4552165#M138217 QuangDũng 2018-08-23T10:22:02Z Re: Problem with the Spotify https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4552462#M138247 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/19516473">@QuangDũng</a>.</P> <P>&nbsp;</P> <P>We're glad to hear everything is up and running with the latest update.</P> <P>&nbsp;</P> <P>Feel free to open a new thread if your Spotify misbehaves again.</P> <P>&nbsp;</P> <P>All the best.</P> Thu, 23 Aug 2018 18:24:23 GMT https://community.spotify.com/t5/Android/Problem-with-the-Spotify/m-p/4552462#M138247 Alfredo 2018-08-23T18:24:23Z