topic [Android] Search stops working with no apparently reason in Android

[Android] Search stops working with no apparently reason

vzamora — Tue, 28 Aug 2018 13:32:31 GMT

Plan

Premium

Country

Brazil

Device

Galaxy 7 Edge

Operating System

Android

My Question or Issue

If you try to search song, only your local library is searched as if the application were in offline mode which is not the case.

The Daily Mix playlists doesn't work also.

You need to stop the Spotify application so search starts working again. It's been happening every day.

Re: [Android] Search stops working with no apparently reason

Billy-J — Tue, 28 Aug 2018 13:36:33 GMT

Hey @vzamora, welcome to the community.

Hope you’re doing great!

Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Keep me posted 🙂

Re: [Android] Search stops working with no apparently reason

vzamora — Fri, 21 Sep 2018 18:23:43 GMT

Hi @Billy-J,

The issue apparently was fixed in some recent app update.

Thank you,

Victor

Re: [Android] Search stops working with no apparently reason

Billy-J — Sat, 22 Sep 2018 02:45:31 GMT

@vzamora,

I'm glad to hear the issue has been fixed. If you need help with anything else, you can always start up a new thread and the community will be happy to help.

Have a nice day 🙂