topic Re: Unable to share playlists in Android

Unable to share playlists

francescascio — Tue, 28 Aug 2018 02:49:02 GMT

Plan.

Free

Country

USA

Operating System

Android

My Question or Issue

I just upgraded my phone and I'm unable to share my playlists.

Re: Unable to share playlists

Billy-J — Tue, 28 Aug 2018 02:56:09 GMT

Hey @francescascio, welcome to the community.

Hope you’re doing great!

Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you try removing your offline devices here?

Keep me posted 🙂

Re: Unable to share playlists

JansenDeventer — Tue, 28 Aug 2018 06:12:05 GMT

i have followed the steps you said, new installation Spotify and removing offline divices, but sharing music still doesn't work.

android 8.0.0 is installed on my S9.

Re: Unable to share playlists

francescascio — Tue, 28 Aug 2018 10:12:50 GMT

Hi,
I was able to chat with a Spotify tech that mentioned that many users are experiencing the same issue and that it should take a couple of days to fix it. Are you having this issue? I would like to confirm that info before I go ahead and proceed to reinstall.
Than you!

Re: Unable to share playlists

Billy-J — Tue, 28 Aug 2018 13:17:50 GMT

Hey everyone,

Spotify is currently looking into this issue, and is looking towards a fix. You can find more info and keep track of status updates here.

I hope this helps 🙂

Re: Unable to share playlists

francescascio — Tue, 28 Aug 2018 13:42:02 GMT

Thank you!