topic Share Function Not Working in Android

Share Function Not Working

BenLinHK — Wed, 29 Aug 2018 03:00:57 GMT

Plan

Free/Premium

Country

Hong Kong

Device

Samsung S7

Operating System

My Question or Issue

Share function seems to have suddenly shat itself. When a song is playing and I hit "Share", the music drops out and then the screen flicks back to the home page, with no option to share at all. Was working fine until about 4 days ago. Any ideas?

Re: Share Function Not Working

Billy-J — Wed, 29 Aug 2018 05:00:36 GMT

Hey @BenLinHK, welcome to the community.

Hope you’re doing great!

In this case, could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you remove your offline devices in your account settings?

Keep me posted 🙂

Re: Share Function Not Working

BenLinHK — Thu, 30 Aug 2018 15:02:02 GMT

Thanks for your help. I was sceptical that a restart would work, but it did.