topic No sound on bluetooth connection in Android

No sound on bluetooth connection

fellwell5 — Fri, 31 Aug 2018 18:47:58 GMT

Dear community,

when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played.

As recently as the next track starts playing there is sound like nothing happend.

If i press pause and then play then it's also working like a charm.

Are there any solution proposals?

Thanks in advance,

Matthias

Plan / Premium

Country / Austria

Device / Oneplus 5T

Operating System / Android 8.1.0

Spotify Version / 8.4.68.911 armV7

Re: No sound on bluetooth connection

TomLegend — Thu, 06 Sep 2018 10:09:24 GMT

Hey @fellwell5,

Welcome to the community!

Hmm, that's odd! Does it happen everytime you start listening with your car stereo? If you leave Spotify playing without pausing or skipping tracks does it eventually start working?

It's always best to give the app a reinstall, just to give everything a refresh.

Let us know how it goes,

Re: No sound on bluetooth connection

fellwell5 — Mon, 10 Sep 2018 06:10:25 GMT

Hello Tom,

it happens on different cars and I hear the music when the next track starts.

Somtimes the music plays when it's connected and plays for 1-2 seconds but then there is no sound and just the time goes up.

I'll reinstall the app and try it on afternoon.

Thanks,

Matthias

Re: No sound on bluetooth connection

Jemi — Mon, 10 Sep 2018 12:05:40 GMT

Hey @fellwell5,

Let us know how it goes after the reinstall. We want to make sure to solve this one together 🙂