topic Radio plays from search in Android

Radio plays from search

Spectrre1611 — Mon, 03 Sep 2018 19:25:15 GMT

Plan

Premium

Country

USA

Device

Samsung Galaxy 8 active

Operating System

Android 8.0.0 (no updates available)

My Question or Issue

When I search for a song and click to play, spotify automatically starts that song's radio. Which makes it difficult when the song i click doesn't have a radio and i get an error.

Re: Radio plays from search

TomLegend — Fri, 07 Sep 2018 11:12:58 GMT

Hey @Spectrre1611,

That sounds odd! Does it happen wherever you click to play a track? For example, if you're on an artist page and click a song in an album.

Keep us posted,

Re: Radio plays from search

Spectrre1611 — Fri, 07 Sep 2018 15:06:14 GMT

No only in search and on radio search.

Re: Radio plays from search

TomLegend — Fri, 07 Sep 2018 15:17:55 GMT

Hey @Spectrre1611,

Got it, for search this is likely the Autoplay feature - which automatically plays simlar songs when your music ends. You can switch this off under the 'Playback' section of your settings.

We hope this helps!

Re: Radio plays from search

Spectrre1611 — Fri, 07 Sep 2018 15:46:26 GMT

Nope. Tried that before, tried again just now. The picture attached is one such song I'm aware that doesn't have radio so it shows what I mean with an error.

Re: Radio plays from search

Spectrre1611 — Fri, 07 Sep 2018 15:59:51 GMT

Just wanted to say that the picture was before I started actually driving.

Don't use your phone while driving... I have responded to too many accidents because of such..

Re: Radio plays from search

Jemi — Sat, 08 Sep 2018 10:44:46 GMT

Hey @Spectrre1611,

It's great to hear that you take safety first 🙂

We can see that you're using the Waze integration. Does this happen only when using Spotify with Waze, or even when using Spotify stand-alone?

Have you experienced this with other tracks?

Re: Radio plays from search

Spectrre1611 — Sat, 08 Sep 2018 10:48:42 GMT

With or without integration on. And yes with other songs too.

Re: Radio plays from search

Jemi — Sat, 08 Sep 2018 13:46:03 GMT

Hey again @Spectrre1611,

Thanks for keeping us posted. We'd like to recreate this from our side. For this, we need two things (you don't have to use Waze):

Step by step description of how this happens with as many details as possible, from starting the app til getting the error message.
The URI of the track that didn't work.

Thanks!

Re: Radio plays from search

Spectrre1611 — Sat, 08 Sep 2018 14:20:48 GMT

https://open.spotify.com/track/0gE1PX3iWqTeM4SrGDmVkE

This is the rattling bog song that I know gives the error. It's the first one in search with various artists.

I start spotify, search and click all songs. Click one and it starts playing (radio station). Or it gives the error.

Re: Radio plays from search

TomLegend — Mon, 10 Sep 2018 08:39:11 GMT

Hey @Spectrre1611,

Thanks for sending that over, we're unable to recreate this on our. Could you try reinstalling the app to see if it makes a difference?

Keep us posted,