topic Re: Compartilhamento no Stories do Instagram indisponível in Android

Compartilhamento no Stories do Instagram indisponível

paulo_scosta — Tue, 14 Aug 2018 22:33:27 GMT

Plan

Premium

Country

Brazil

Device

(Moto Z2 Play)

Operating System

(Android Oreo)

My Question or Issue

Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram. Eu queria saber o por que que não aparece este recurso pra mim e como que eu faço pra poder utilizar esta opção?

Re: Compartilhamento no Stories do Instagram indisponível

Alfredo — Sat, 18 Aug 2018 18:27:23 GMT

Hey @paulo_scosta.

I hope you don't mind us replying in English.

We're always testing things in order to improve Spotify. There's more info on this support page.

All the best.

Re: Compartilhamento no Stories do Instagram indisponível

guilherme_pedro — Thu, 06 Sep 2018 17:04:16 GMT

Was this issue resolved? This option doesn't show on my device.

Re: Compartilhamento no Stories do Instagram indisponível

paulo_scosta — Sat, 08 Sep 2018 15:44:51 GMT

No. There was no change for me. To date, there is no option to share songs in Instagram Stories. I stress that the app is fully updated and working normally, though this feature does not appear.

Re: Compartilhamento no Stories do Instagram indisponível

Peter — Tue, 11 Sep 2018 11:00:33 GMT

Hey @paulo_scosta.

Thanks for reaching out 🙂

It's quite possible that you are part of an A/B test, meaning that for a certain period of time you won't be able to use this functionality. However, as soon as it's over, you should go back to being able to share your music on Spotify to your Instagram Stories.

Hope that clears things up!

Take care,

Re: Compartilhamento no Stories do Instagram indisponível

Danilo_Santana — Sat, 27 Oct 2018 12:01:53 GMT

Good Morning,

I have the same problem, I tried a while ago and today I saw that there is still no option to share in the instagram stories. (Samsung Galaxy S8+)

Re: Compartilhamento no Stories do Instagram indisponível

Peter — Tue, 30 Oct 2018 11:39:20 GMT

Hey folks,

Thanks for reaching out to us about this.

Could you first try updating your Instagram and Spotify apps to the latest updates?

If that doesn't work, could you get back to us with the following information:

OS version and device
Spotify app version
Instagram app version?

We will then look into the issue further.

Thanks!

Re: Compartilhamento no Stories do Instagram indisponível

Danilo_Santana — Tue, 30 Oct 2018 15:22:28 GMT

Good morning, follow the requested data:

Android version: 8.0

Spotify Version: 8.4.77.779

Instagram version: 68.0.0.11.99

They are all updated in the latest version.

Re: Compartilhamento no Stories do Instagram indisponível

guilherme_pedro — Tue, 30 Oct 2018 18:27:48 GMT

My apps are all updated in the latest version too.

Android version: 8.1

Spotify Version: 8.4.77.779

Instagram version: 68.0.0.11.99

Device: Motorola Moto G5

Re: Compartilhamento no Stories do Instagram indisponível

ohnaogabi — Thu, 01 Nov 2018 22:07:51 GMT

hi! I have the same issue 😞 tried to update and to reinstall the apps, doesn't work.

Android version: 8.0

Spotify Version: 8.4.77.779

Instagram version: **bleep**.0.0.30.95

Re: Compartilhamento no Stories do Instagram indisponível

ohnaogabi — Thu, 01 Nov 2018 22:10:47 GMT

I don't know why the bleep, it's six nine

Re: Compartilhamento no Stories do Instagram indisponível

Guido — Tue, 06 Nov 2018 10:36:35 GMT

Hey all

We had a small issue but this should be fixed now. If sharing still does not work, be sure to upgrade Spotify and Instagram to the newest version. Should do the trick.

Let us know if you have further questions.

Have a nice day!

Re: Compartilhamento no Stories do Instagram indisponível

paulo_scosta — Tue, 06 Nov 2018 17:47:42 GMT

Hi!

I will await the next updates of the Spotify and Instagram app to see if this feature will appear. Just remembering that in my case, the apps are fully updated with the latest version (Spotify version 8.4.77.779 and Instagram version **bleep**.0.0.30.95).

Since I started this question a few months ago, there have already been several updates to this app and in no time this feature appeared active.

Re: Compartilhamento no Stories do Instagram indisponível

analuisaavelar — Thu, 15 Nov 2018 08:31:37 GMT

Hello, guys!

I'm having the same problem here.

Android version: 9

Device: Google Pixel 2 xl

Spotify version: 8.4.79.630

Instagram version: 71.0.0.18.102

Re: Compartilhamento no Stories do Instagram indisponível

Danilo_Santana — Tue, 20 Nov 2018 16:19:30 GMT

Good afternoon, until now the problem has not been solved, even after updating. How shall we do?

Re: Compartilhamento no Stories do Instagram indisponível

Danilo_Santana — Sat, 08 Dec 2018 12:16:28 GMT

One more update today and the problem continues.

Version: 8.4.83.625

Re: Compartilhamento no Stories do Instagram indisponível

ohnaogabi — Sat, 08 Dec 2018 13:15:44 GMT

Same here.

Re: Compartilhamento no Stories do Instagram indisponível

tarciziocomz — Sat, 29 Dec 2018 06:56:57 GMT

Hello, guys!

I'm having the same problem here. This same problem persists since my previous device. I installed the latest versions of the apps, but I still do not have access to this sharing option.

Android version: 9

Device: Xiaomi Mi 8

Spotify version: 8.4.84.874

Instagram version: 75.0.0.23.99

Re: Compartilhamento no Stories do Instagram indisponível

tayclf — Mon, 07 Jan 2019 18:59:27 GMT

Same here! This is very annoying...

Re: Compartilhamento no Stories do Instagram indisponível

Selenyas — Tue, 15 Jan 2019 01:23:40 GMT

Sharing to Instagram Story Not Working

Plan

Premium

Country

Brazil

Device

Honor 9

Operating System

Android Oreo

My Question or Issue

Do you have a solution to this problem?I would like to know if anyone knows if there are any solutions to be able to share the Spotify songs on Instagram. Because in mine I do not have this option to shared. I've already joined the beta team, I'm a Premium subscriber, but I still do not have this function on my device. I've sent some more feedback so far I have not had any answers

Do you have a solution to this problem?