topic Spotify cuts off in Android

Spotify cuts off

Hopipola — Sun, 09 Sep 2018 12:36:39 GMT

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forward songs there still is previous song artwork. Doesnt matter if im in offline mode or online mode. Phone is in battery saving mode but i set Spotify to un-restricted.

Plan

Premium

Country

United Kingdom

Device

LG G6

Operating System

Android 8.0.0

Re: Spotify cuts off

Nico — Sun, 09 Sep 2018 18:57:55 GMT

Hey @Hopipola! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

Peace

Re: Spotify cuts off

Hopipola — Sun, 09 Sep 2018 21:09:39 GMT

Yes did that Nico! That is what i started with.