[Android] Search Engine and Skipping Music

IcewindFox — Wed, 19 Sep 2018 16:43:39 GMT

Plan: Premium

Country: Brasil

Device: Xiaomi Rednote 4X

Operating System: Android 7.0

My Question or Issue:

I'm having two major problems problems using Spotify in my new phone, first, I can't pass the music unlimitedly, it stops after a certain ammount of time and it only comes back after I close the app and open it again. Second, the search engine is bugging, I search something, then, I click what I wanted, but, another music plays, and its not like a Missclick, no matter if I scroll down, search differently, it plays another song, not the one i'm clicking.

Re: [Android] Search Engine and Skipping Music

Peter — Fri, 21 Sep 2018 09:40:24 GMT

Hey @IcewindFox.

Thanks for getting in touch.

Could you try a quick reinstallation ? You can read how to do this here. If that doesn't help, please try a different device and let us know if you experience the same issue.

Send over the following if it's still not working:

iOS version
Spotify version
On which devices you experience this issue and on which you don't

We hope the reinstallation will do the trick. Let us know if you have further questions.

Take care,

topic [Android] Search Engine and Skipping Music in Android

[Android] Search Engine and Skipping Music

Re: [Android] Search Engine and Skipping Music