topic Re: Bugged track covers on lsndscape in Android

Bugged track covers on lsndscape

krzych53 — Wed, 19 Sep 2018 04:58:54 GMT

Plan

Premium

Country

Poland

Device

Samsung Galaxy Note9

Operating System

Android Oreo

My Question or Issue

When we are using spotify in landscape, fast changing tracks cause problems with displaying covers.

Re: Bugged track covers on lsndscape

Peter — Fri, 21 Sep 2018 12:43:27 GMT

Hey @krzych53.

Thanks for reaching out on the Community 🙂

Would you mind explaining what you mean by "fast changing tracks"? Could you also specify what the problems with displaying covers are?

Looking forward to hearing back from you,

Re: Bugged track covers on landscape

krzych53 — Fri, 21 Sep 2018 14:59:55 GMT

Hi Peter,

"Would you mind explaining what you mean by "fast changing tracks"?"

I mean clicking previous/next button fast, to skip some songs in playlist.

"Could you also specify what the problems with displaying covers are?"

The problem is, that covers gets stucked in player background and it's looks bad.

Re: Bugged track covers on landscape

Jemi — Mon, 24 Sep 2018 11:03:25 GMT

Hey @krzych53,

Thanks for explaing this and sending over the video.

This shouldn't happen when you skip tracks, so we suggest that you reinstall the app with these steps. If that doesn't work, try using Spotify with a different network and see if the same thing happens.

Keep us updated 🙂

Re: Bugged track covers on landscape

krzych53 — Thu, 27 Sep 2018 06:03:41 GMT

Hi, I've checked your suggestions, but after reinstall and on other network, even on other device (Samsung Galaxy S9) this issue is reproducible.

I could try to provide some logs for you, but is logcat output is enough?