topic Re: Spotify Notification Bar constantly disappears, severe lag at times in Android

Spotify Notification Bar constantly disappears, severe lag at times

HMSBelfast — Tue, 18 Sep 2018 15:55:16 GMT

Using Spotify Premium on Android 7.0 on a Galaxy S7 device.

Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app

I reinstalled Spotify TWICE and downloaded my 10gig library TWICE to try and mitigate the problem, no dice. Spotify has all the permissions it needs.

Spotify player bar in the pull down menu constantly disappears, severe lag between playbacks of songs and very often the app refuses to use any online features (streaming still works) even though it's not offline and has network and just tells me to go online to use the search function for example.

Please fix these issues in the next update and a workaround would be nice until then, if such a thing exists.

Re: Spotify Notification Bar constantly disappears, severe lag at times

Peter — Fri, 21 Sep 2018 13:49:06 GMT

Hey @HMSBelfast.

Thanks for reaching out on the Community 🙂

Since this is an issue that we are aware of and which our tech folks are currently looking into, we recommend you head on over here and:

add a +Vote to show that you are experiencing it
leave the requested info in the thread

Cheers,

Re: Spotify Notification Bar constantly disappears, severe lag at times

JohnMcL7 — Sun, 23 Sep 2018 18:08:17 GMT

Thanks for the link to the issue, I'm having exactly the same issue so I've added my information

Re: Spotify Notification Bar constantly disappears, severe lag at times

vho-6rdoa4_bs — Sun, 23 Sep 2018 19:49:15 GMT

many issues.

Is there a safe way to downgrade to a stable version of the app?

Re: Spotify Notification Bar constantly disappears, severe lag at times

Katerina — Mon, 24 Sep 2018 06:20:56 GMT

Hey @vho-6rdoa4_bs,

Thanks for keeping us in the loop 🙂

Since our tech team is working on this, we'd recommend making sure to enable automatic updates on your devices so you won't miss a fix as soon as it's out 🙂

We'd also suggest keeping an eye on that report so that you won't miss any updates on it either.

Hope this helps!

Re: Spotify Notification Bar constantly disappears, severe lag at times

JohnMcL7 — Sun, 30 Sep 2018 15:07:33 GMT

The last update seems to have fixed this for me as Spotify is now consistently opening in the notification bar, the mini playback bar works, the music stops when I remove headphones, it doesn't randomly pause and the search doesn't constantly say I'm offline.

Very welcome fixes as I was close to trying another service as those bugs made the app pretty much unusable for me.