topic Smart Offline Mode with no WiFi in Android https://community.spotify.com/t5/Android/Smart-Offline-Mode-with-no-WiFi/m-p/4572170#M140111 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>USA</P><P><STRONG>Device</STRONG></P><P>Samsung Galaxy 7 active</P><P>&nbsp;</P><P><STRONG>Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to fix it</STRONG></P><P>&nbsp;</P> Fri, 21 Sep 2018 20:49:19 GMT clw1976 2018-09-21T20:49:19Z Smart Offline Mode with no WiFi https://community.spotify.com/t5/Android/Smart-Offline-Mode-with-no-WiFi/m-p/4572170#M140111 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>USA</P><P><STRONG>Device</STRONG></P><P>Samsung Galaxy 7 active</P><P>&nbsp;</P><P><STRONG>Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to fix it</STRONG></P><P>&nbsp;</P> Fri, 21 Sep 2018 20:49:19 GMT https://community.spotify.com/t5/Android/Smart-Offline-Mode-with-no-WiFi/m-p/4572170#M140111 clw1976 2018-09-21T20:49:19Z Re: Smart Offline Mode with no WiFi https://community.spotify.com/t5/Android/Smart-Offline-Mode-with-no-WiFi/m-p/4572179#M140112 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/5045968">@clw1976</a></P><P>&nbsp;</P><P>This must be very frustrating!</P><P>Spotify are currently aware of this issue.&nbsp;</P><P>Firslty, please confirm that you've:</P><UL><LI>Reinstalled the app</LI><LI>Deleted the cache of the Spotify app</LI><LI>Restarted the device</LI></UL><P>Once you have done all this, and it's not still working follow the link <A href="https://community.spotify.com/t5/Ongoing-Issues/Spotify-shows-quot-offline-quot-even-when-connected-to-Wifi-or/idi-p/4531497" target="_self">here</A>. And let them know:</P><UL><LI>Your device</LI><LI>Exact OS version</LI><LI>Spotify version</LI></UL><P>&nbsp;</P><P>I hope this helps! Have a good day!</P><P>&nbsp;</P><P>Sincerely,</P><P>A Fellow Spotify User</P> Fri, 21 Sep 2018 21:05:55 GMT https://community.spotify.com/t5/Android/Smart-Offline-Mode-with-no-WiFi/m-p/4572179#M140112 BelP 2018-09-21T21:05:55Z