topic Fixed the pause issue now have another problem in Android

Fixed the pause issue now have another problem

sjlyme — Thu, 27 Sep 2018 21:55:57 GMT

None of the

Plan

Premium

Country

Australia

Samsung 9

Fixed the pausing issue by uninstalling. BUT now i have no Browse or Radio options.

To get them back i have to uninstall and reinstall everyday. I have no idea whay Spotify have done but after two years of hassle free listening i am looking to move providers.

Any suggestions?

Re: Fixed the pause issue now have another problem

Billy-J — Fri, 28 Sep 2018 00:45:08 GMT

Hey @sjlyme, and welcome to the community.

Hope you're doing great!

In this case, could you make sure the device is updated to the latest software version? If there are any error messages being shown, feel free to send me a screenshot.

If none of those are working, do you get the same results when you use a different internet connection (preferrably Wi-Fi)?

Keep me in the loop 🙂

Re: Fixed the pause issue now have another problem

sjlyme — Sat, 06 Oct 2018 00:02:49 GMT

Hi Billy J , i didnt have soft ware issues or updates and when connected to either mobile data or wifi it still had the same issue. However in the past week it has been back to normal

Re: Fixed the pause issue now have another problem

Billy-J — Sat, 06 Oct 2018 13:24:33 GMT

@sjlyme,

Thanks for the response 🙂

Are you saying that you are still having the same issue, or has it fixed on it's own?