The App won´t recognise internet connection

Robban2k — Thu, 11 Oct 2018 18:04:52 GMT

Plan

Premium

Country

Sweden

Device

Sony Xperia XZ Premium

Operating System

Android Oreo (8.0.0)

My Question or Issue

I´ve had this issue for about a year now. When I updated the app I couldn´t download any songs to my offline lists. When I do the app jumps from online to offline constantly. I "solved" the issue by uninstalling the update and now run version 4.2.0.752. When I downloaded the latest version today it showed version 8.4.74.463 armV7 and the issue remains.

What should I do? I´ve tried to clear the catch-memory, checked so that I do not use a WAP connection, basically every solution found on the spotify community and nothing works...

Re: The App won´t recognise internet connection

Guido — Sat, 13 Oct 2018 07:55:18 GMT

Hey @Robban2k.

Thanks for getting in touch!

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!

topic The App won´t recognise internet connection in Android

The App won´t recognise internet connection

Re: The App won´t recognise internet connection