topic Re: Behind the Lyrics doesnt work in Android

Behind the Lyrics doesnt work

kuralsz3500 — Sat, 13 Oct 2018 09:26:42 GMT

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now.

Plan

Premium

Country

TURKEY

Device

Samsung Galaxy J7 (2014)

Operating System

Android

My Question or Issue

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now. Im tried at (Drake -In my feelings)

Re: Behind the Lyrics doesnt work

Katerina — Thu, 18 Oct 2018 12:48:40 GMT

Hey there @kuralsz3500,

Thanks for posting and welcome to the community!

Just to confirm, is this happening to a certain song, or all?

Please note that Behind the Lyrics is available for selected playlists and tracks and
does not work in Offline Mode.

Keep in mind that you should be able to find more info about this feature here.

If that doesn't help, we'd suggest performing a clean reinstall of the app on your device by following the steps below:

Head here and click Remove all devices
Go to your Spotify settings, scroll down to Storage and then clear the cache
From the Android home screen, tap Settings > Apps
Find Spotify in your list of apps, tap it and clear the cache and data. Then select Uninstall.
Switch your device off and wait a couple minutes
Switch your device back on
Open the Google Play Store then search for and install the Spotify Music app

Let us know how it goes 🙂

Re: Behind the Lyrics doesnt work

kuralsz3500 — Thu, 18 Oct 2018 15:11:10 GMT

##- i have complete ur steps but it doesnt work again -##

Re: Behind the Lyrics doesnt work

kuralsz3500 — Sun, 21 Oct 2018 10:44:53 GMT

Nothing Changed !

Re: Behind the Lyrics doesnt work

Peter — Tue, 23 Oct 2018 06:27:26 GMT

Hey @kuralsz3500.

Thanks for letting us know.

To confirm, have you noticed this happening just with 'In My Feeilngs' by Drake, or is this happening with other songs?

If so, could you tell us which songs you are expecting to see the Behind My Lyrics feature for?

Keep us posted!

Re: Behind the Lyrics doesnt work

kuralsz3500 — Wed, 31 Oct 2018 07:29:24 GMT

It is happenning on all songs. I was see all lycris. But not now since 1.5 months.

Re: Behind the Lyrics doesnt work

Guido — Tue, 06 Nov 2018 09:20:27 GMT

Hey @kuralsz3500.

Thanks for getting back to us.

We'd like to further investigate. Could you please send over the following:

Android version
Spotify version

Looking forward to your reply 🙂

Have a nice day.

Re: Behind the Lyrics doesnt work

Dora55 — Sat, 18 May 2024 22:00:56 GMT

Android 12

Spotify v8.9.34

Re: Behind the Lyrics doesnt work

Susan_GP — Sun, 19 May 2024 23:30:08 GMT

Hi there @Dora55,

Thanks for reaching out to the Community.

We always test improvements and new features. Sometimes, this means discontinuing certain features to make way for innovations and new features.

Behind the Lyrics was removed a while back to make way for the Lyrics feature. This allows users around the world to connect with music and artists they love on an even deeper level.

Additionally, a new feature called Storylines is available in some markets. This feature lets artists and their teams upload images and text explaining the inspiration behind a song. It's not available for all songs, and if you don't have it yet, no worries, is still in testing. This means that not everyone will see it on their account until it makes its way to the app officially.

If you have any questions or need anything else, the Community is here for you.