topic Log in with Facebook on Android phone not working in Android

Log in with Facebook on Android phone not working

Robin251 — Fri, 19 Oct 2018 09:35:30 GMT

Plan

Premium

Country

Luxembourg

Device

Samsung SM-G900F

Operating System

Android

My Question or Issue

When trying to play music, the app told me that I am no connected to the internet. I have tried logging out and now I cannot log in again.

Usually I log in with Facebook. But it did not work. Also entering my facebook credentials in the Spotify log in.
Did not work
The message I get:
"You are currently set to offline" - "Please go online to connect to Spotify"

Clicking constantly on "Connect" brings me to the screen 'Recover Your Account', where I have entered my mail address.
And it says "That doesnt match a Spotify account".

This is super annoying, please help immediately, otherwise I have to think of cancelling my subscription.

Re: Log in with Facebook on Android phone not working

HowardMarks — Mon, 22 Oct 2018 20:00:34 GMT

Can you still sign into Spotify using your email address?

A good idea is too enter the App Setting in your Phone Settings menu and delete spotifys and facebooks cache and data! Try doing that and signing in again or deleting both apps entirely and reinstalling!

Re: Log in with Facebook on Android phone not working

Robin251 — Mon, 22 Oct 2018 21:09:59 GMT

Thank you !

That did the magic

Really appreciated your help

Sorry for being so impulsive

Kind regards

Robin

Re: Log in with Facebook on Android phone not working

HowardMarks — Mon, 22 Oct 2018 23:00:33 GMT

no problem! id appreciate a like or a confirming this topic has been solved! 🙂

Re: Log in with Facebook on Android phone not working

Robin251 — Tue, 23 Oct 2018 07:40:45 GMT

Thank you for telling me.
Sorry for not doing this earlier, I was not sure how this community works.

You have helped me a lot.

Thank you 🙂