topic Re: Home tab not working in Android

Home tab not working

Cjgray793 — Fri, 26 Oct 2018 02:17:11 GMT

Free

U.S.

Samsung Galaxy S4

System and app both up to date

So I've had this app for about a week now and so far it's been working great. A few hours ago when I opened the app I noticed that my home tab was completely blank save for the settings wheel in the top right corner, but all of the other tabs work fine. I've already performed a clean uninstall and reinstall of the app, cleared the cache, and turned my device on and off but nothing seems to work and it remains blank. Is anybody else having this issue?

Re: Home tab not working

Laniius — Fri, 26 Oct 2018 12:21:59 GMT

Free

Canada

Samsung Galaxy A5

System and app both up to date

I'm having the exact same problem. I think it might be new, or perhaps tied to Samsungs? I haven't found any other info. Mine starred happening yesterday, and was the same. Everything else works, but the home tab is blank, except for the settings thinger.

Re: Home tab not working

Cjgray793 — Fri, 26 Oct 2018 15:21:00 GMT

To follow up on this topic, the latest update released today has NOT fixed this problem for me. Still unsure what the cause is and still unable to find a solution. At least it's good to know that I'm not the only one experiencing this issue, just wish I could get some help or at least an acknowledgement from the spotify team.

Re: Home tab not working

ZeroCelsius — Fri, 26 Oct 2018 16:39:11 GMT

Same problem here. Google Pixel 2 XL. Started same day I installed it, which was yesterday. Worked fine for a few hours and now I have the same blank screen, persistent through cache clears, uninstalls, restarts, you name it.

Re: Home tab not working

NTT20 — Fri, 26 Oct 2018 22:32:05 GMT

I am having the same problem, I cant even listen to my daily mixes anymore. It's the best thing about spotify for me. It's why I stopped using pandora.

Re: Home tab not working

jimdoc — Sat, 27 Oct 2018 13:04:01 GMT

Same problem here, downloaded app on Wednesday to Moto G5 and was fine for a day then suddenly had the black screen on home page. Tried reinstalling and all the suggested fixes to no avail. It's fine on my Lenovo Tab. Then noticed there was an update on the day the problem started so I'm guessing it's just my phone that doesn't like the update and it might be a case of waiting for next update to see if it cures problem.

Re: Home tab not working

user-removed — Sat, 27 Oct 2018 16:35:55 GMT

I had the same problem a few months ago, it was fixed with the next update. Maybe just wait for the next update.

Re: Home tab not working

Arnab_Ghosh — Sat, 03 Aug 2019 10:38:40 GMT

Hi.. any resolution to the black home screen?

Re: Home tab not working

ZeroCelsius — Sat, 03 Aug 2019 13:04:50 GMT

Yes this was fixed with the next update. Haven't seen any problems since
then.