Android app loading endlessly, green spinner

Cykey — Wed, 14 Nov 2018 14:38:06 GMT

Hi,

Recently the Spotify App on my Android phone has been really buggy. For some albums, or some search queries, the green spinner will appear indefinitely. It seems that anything that is NOT in the cache makes the app run into issues. I have tried rebooting but to no avail. I have tried uninstalling and reinstalling the app, which fixed the problem but it came back about two weeks later.

I am using Spotify version 8 4 79 630 on an Axon 7 running Android 7 1 1.

Any help would be greatly appreciated.

Thanks

Re: Android app loading endlessly, green spinner

AeroZ — Wed, 14 Nov 2018 14:48:33 GMT

Hi @Cykey!

Thanks for reaching out!

This is a known issue currently under investigation. To help out head here +Vote and add a comment with the required info.

Hope this helps 🙂

topic Re: Android app loading endlessly, green spinner in Android

Android app loading endlessly, green spinner

Re: Android app loading endlessly, green spinner