Local Files not playing on Android

ellick74 — Wed, 10 Oct 2018 22:52:33 GMT

Plan

Premium

Country

USA

Device

(HTC Android)

Operating System

(Android)

Anyone having issues not being able to play local files on their Android. Since last update, certain local files do not play anymore. I've tried redownloading and clearing cache to no avail.

Re: Local Files not playing on Android

Peter — Thu, 22 Nov 2018 08:37:22 GMT

Hey @ellick74.

Thanks for reaching out on the Community, and sorry for the late response! We'll be glad to help you out if you're still experiencing this issue 🙂

Could you check the file format of the files that aren't uploading and see if it's the same? In the meantime, could you try moving the original files to a new source folder and re-adding them to your Spotify desktop app?

If that doesn't work, could you provide us with the following info:

Device and OS version
Spotify app version?

Looking forward to hearing back from you! We'll be right here if you need any further help with this.

topic Re: Local Files not playing on Android in Android

Local Files not playing on Android

Re: Local Files not playing on Android