topic 'Share' function does not include Instagram Stories in Android

'Share' function does not include Instagram Stories

Aureliusv — Sat, 08 Dec 2018 00:48:59 GMT

Plan

Premium

Country

Device

Google Pixel 2

Operating System

Android 9 Pie

My Question or Issue

The option to share to Instagram Stories is not available. I am able to share Instagram Direct and to other apps on my phone that support the feature.

I have tried uninstalling and reinstalling both apps, restarting my phone, logging in/out to no avail. I used to be able to share to stories without issue, but for the last month this has continued. I'm at a loss for what to do. Any help is appreciated!

Spotify version: 8.4.83.625

Instagram version: 73.0.0.22.185

Re: 'Share' function does not include Instagram Stories

Peter — Wed, 12 Dec 2018 12:36:22 GMT

Hey @Aureliusv.

Thanks for raising this with us and for providing that information.

Could you send us a screenshot showing the missing Share to Instagram Stories option? Once we have this, we will investigate further.

Thanks 🙂

Re: 'Share' function does not include Instagram Stories

Aureliusv — Wed, 12 Dec 2018 14:54:17 GMT

Thanks for the reply, Peter!

Screenshot is attached.

Re: 'Share' function does not include Instagram Stories

Jemi — Tue, 18 Dec 2018 13:33:06 GMT

Hey @Aureliusv, thanks for the info.

We suggest that you do the following to see if it works (check after each step):

Force close both Spotify and Instagram apps.
Log out/log in to both apps.
Delete and re-download both apps. For Spotify, check the steps here.

Hope that helps, and let us know how it goes!