Stops playing after two songs

Tom_Li — Sun, 09 Dec 2018 18:47:52 GMT

Plan

Premium

Country

Denmark

Device

Samsung Galaxy s7 and Samsung tab A

Operating System

Android 8.0.0 on S7 and Android 7.1.1 on tablet

My Question or Issue

Spotify automatically stops playing after two songs on both my devices for about a week now. Already tried restarting, cleaning the cache, updating, logging out and clean reinstallation but nothing worked. It seems the first song is played as it should but already when it starts playing the second song it still shows the first one played to the end. When the second song is finished it always stops. This happens every time I start to play.

Re: Stops playing after two songs

Peter — Thu, 13 Dec 2018 08:08:00 GMT

Hey @Tom_Li.

Thanks for reaching out to us about this. We'll be glad to help out 🙂

First, would you mind seeing if the issue persists when:

you play from the desktop app
you try on another network (either switching from wireless to mobile, or from one wireless network to another)?

Thanks! We'll be looking out for your reply 🙂

topic Re: Stops playing after two songs in Android

Stops playing after two songs

Re: Stops playing after two songs