topic Re: Quality Keeps Resetting again! in Android

Quality Keeps Resetting again!

ak23231 — Tue, 18 Dec 2018 15:52:36 GMT

Plan

Premium

Country

USA

Device

Pixel 2 XL

Operating System

Android Pie

My Question or Issue

Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I want it too. I am paying for Premium, I want the dang app to respect my selection and stop changing it back EVERY TIME!

Been a Premium user for 3 years. This seems to happen with the app on iOS AND ANDROID from time to time, presumably a bug with some of the new releases.

What gives?

Re: Quality Keeps Resetting again!

Jᴀᴄᴋ — Tue, 18 Dec 2018 17:00:31 GMT

Hi and Welcome to the Spotify Community,

I have not heard of this bug, but I would presume that your version might not be the latest application, or you could test uninstalling and reinstalling the app.

Best,

Jack

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Re: Quality Keeps Resetting again!

ak23231 — Tue, 18 Dec 2018 19:34:17 GMT

Reinstalling seems to have fixed it - thanks.