topic Re: [Android Auto] Offline music account premium in Android

[Android Auto] Offline music account premium

premiumprofile — Tue, 11 Dec 2018 13:26:25 GMT

Plan

Premium

Country

Italy

Device

LG G4

Operating System

Android 6.0

My Question or Issue

Hello,

Last week I've updated both Android Auto and Spotify and suddenly I cannot listen anymore my offline music even if it is downloded.

I've already tried to re-download all the music but it didn't work. Actually when I'm offline whatever menu I open, it shows in the car's display "You are offline" but the music is still playing, I just lose the possibility to interact with the app using Android Auto.

If I use the app directly from the mobile phone, I can see correctly all my downloaded songs.

Could you help me please?

Thanks!

Re: [Android Auto] Offline music account premium

msw2103 — Mon, 07 Jan 2019 20:37:12 GMT

I have this same issue. I'd really like to be able to see track information (artist&title) on android auto while music is playing and cell reception cuts out, but instead Spotify just says that it's offline. This deserves some attention from Spotify devs.

Re: [Android Auto] Offline music account premium

msw2103 — Mon, 07 Jan 2019 20:38:18 GMT

Looks like this might already be under investigation:

https://community.spotify.com/t5/Ongoing-Issues/Android-Auto-Spotify-doesn-t-play-offline/idi-p/4620550

Re: [Android Auto] Offline music account premium

premiumprofile — Tue, 08 Jan 2019 21:39:54 GMT

Great, thanks for sharing that!