topic Re: Download Location changing in Android

Download Location changing

sasmedia — Sat, 22 Dec 2018 18:19:36 GMT

I select my external sdcard for download storage. Occasionally, the sdcard is not recognized on a phone reboot. When this happens, Spotify automatically starts downloading music to my internal storage.

1. I wish Spotify would not change to the default storage location automatically. If the storage location is changed, or in this case, cannot be accessed, I would like to see a message about it.

2. After noticing the sdcard was not recognized, I reboot the phone. This does allow me then to change the storage location back to the external sdcard. HOWEVER, it seems a) downloads from external sdcard are deleted, and b) Spotify must complete the download to internal storage, then transfer to the external sdcard. This is crazy and seemingly unnecessary.

Re: Download Location changing

sasmedia — Mon, 18 Feb 2019 02:49:28 GMT

This is really bugging me. As Android phones will, I lose connection to my sdcard upon reboot and Spotify automatically starts downloading all music to my internal memory. The only way to resolve this is multiple restarts and purging the sdcard and have the songs redownloaded. wth!

Re: Download Location changing

sasmedia — Wed, 20 Mar 2019 14:19:07 GMT

This needs to be addressed. Each time my phone losing connection with my sdcard on reboot, spotify starts downloading my songs to my internal space. This a) causes rapid power reduced, b) deplets all available space on my phone.

Re: Download Location changing

bean2222 — Sat, 30 Mar 2019 15:05:28 GMT

This bug has been around for over two years and no response from Spotify. Super infuriating

Re: Download Location changing

sasmedia — Sun, 14 Apr 2019 02:17:12 GMT

Occurred again... So frustrating.

Re: Download Location changing

Guido — Tue, 16 Apr 2019 12:10:33 GMT

Hey @sasmedia.

Thanks for getting in touch!

You'll need a stable connection between your device and SD card. Trying a different SD card could help in some cases. If the connection between your SD card and device breaks every now and then, we recommend storing your songs on the internal storage.

Hope this helps. Let us know if you have further questions.

Have a nice day.

Re: Download Location changing

sasmedia — Tue, 16 Apr 2019 15:19:25 GMT

Doesn't help. This is a known problem with some Android phones, and as you
can see, if not the only one. It doesn't happen every reboot, but even once
per month is too many to go through the hassle of redownloading all my
Spotify songs.

Can you not just make a simple change that stops the auto download or
provide an option.

Re: Download Location changing

sasmedia — Sun, 21 Apr 2019 02:56:48 GMT

Once again, I'm forced to redownload 4,500+ songs because Spotify automatically changed download location which was not right. This is really frustrating. Maybe time to start checking out other services.

Re: Download Location changing

sasmedia — Wed, 01 May 2019 12:49:22 GMT

Hapened again. It took a few reboots, but same issue; I had to completely uninstall Spotify. This is a known Android phone problem. I tried out a brand new Samsung EVO sdcard...same result.

Time to start checking out other music services.