topic Re: Lost music in Android

Lost music

user-removed — Mon, 18 Feb 2019 00:37:50 GMT

My Question or Issue

I switched my phones and all my music is gone. I logged in using my email and my username as well as my Facebook and nothing. All my playlists are gone. I thought an account is an account? No matter where you log on it's there. I pay premium and now I have nothing. Please help me get all my music back!

Re: Lost music

Mantisentil — Tue, 19 Feb 2019 18:32:28 GMT

Hey @user-removed!

This issue is reported by some other users as well, this seems to be an issue specific to desktop client. There is a solution suggested by another user here. Unfortunately there doesn't seem to be a workaround for mobile clients yet. Can you give it a try and let me know if it works? Thanks in advance 🙂

Re: Lost music

user-removed — Tue, 19 Feb 2019 18:51:57 GMT

Thank you for your reply. That did not work. I wish there was a way.

Re: Lost music

Mantisentil — Tue, 19 Feb 2019 18:55:28 GMT

@user-removed

Also you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!