topic Re: Behind the lyrics doesn't work in Android

Behind the lyrics doesn't work

user-removed — Tue, 19 Feb 2019 19:54:50 GMT

Plan

Premium

Device

Asus Zenfone 5

Operating System

Android Oreo

My Question or Issue

Before getting premium i was able to see behind the lyrics on spesific tracks or on playlists such as Behind the Lyrics: Hits but now i am not able to view it despite having the option on ..

Re: Behind the lyrics doesn't work

Brunelicia — Tue, 19 Feb 2019 22:57:51 GMT

Hi there,

Welcome to the Community, I recommend you to try the following steps first:

Clean reinstall of the Spotify App
Try on another device or another account
Switch your network (e.g. from Wi-Fi to Mobile Data)

If that doesn't work, please let me know! 🙂

Re: Behind the lyrics doesn't work

user-removed — Tue, 19 Feb 2019 23:08:33 GMT

I had already tried every one of them before just in case tried again but it's same

Re: Behind the lyrics doesn't work

Brunelicia — Tue, 19 Feb 2019 23:29:24 GMT

Hi @user-removed,

If all of the steps above didn't work, I need the following information:

Your Device + OS version
Spotify version you're currently using
Country you live in

Thanks! 🙂

Re: Behind the lyrics doesn't work

user-removed — Tue, 19 Feb 2019 23:31:42 GMT

Actually i just tried with a new account and now it works on my device,it's about my account i think