topic Re: Spotify Crashing in Android

Spotify Crashing

xhm11x — Wed, 20 Feb 2019 22:30:33 GMT

Plan

Premium

Country

Portugal

Device

XIAOMI MI5

Operating System

Android 9.0

My Question or Issue

Hello guys,

My problem started out of nowhere, i dont really know if it was an update or something, but everytime i click on the 3 dots on any playlist or even the the ones that show when the music is playing ( the 3 dots that opens the menu that you can add to queue, share etc...) the app just crashes.

Anyone have any idea why?

Thanks!

Re: Spotify Crashing

Loxer — Sat, 23 Feb 2019 00:29:37 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: Spotify Crashing

xhm11x — Sat, 23 Feb 2019 23:05:28 GMT

I talked to the support on twitter and they sent it to the tech guys, thanks for the help anyway!