topic Re: Dangerous Spotify Premium Ad in Android

Dangerous Spotify Premium Ad

fadedwhisper — Thu, 21 Feb 2019 18:18:31 GMT

Plan

Free

Country

United States

Device

Samsung J3 Luna Pro

Operating System

Android

My Question or Issue

There is an advertisement for Spotify Premium that begins with a surprisingly loud blast of car horns and traffic noises. I play Spotify in my car a lot, and have numerous times been freaked out by this ad, thinking it is actually someone beeping and running into me. This ad is dangerous and unacceptable considering many Spotify users play music in their cars.

Re: Dangerous Spotify Premium Ad

Guido — Sat, 23 Feb 2019 10:57:51 GMT

Hey @fadedwhisper.

Thanks for getting in touch. Sorry to hear about that!

We can report the ad for you. We just need some more info:

Rough time/date you heard the ad
Platform the issue occurred on (eg. Mobile, PlayStation, Desktop, etc)
Operating System (iOS/Android or PC/Mac)
Version number of the Spotify app

Let us know what you can find. Looking forward to your reply.

Have a nice day.

Re: Dangerous Spotify Premium Ad

fadedwhisper — Sat, 23 Feb 2019 18:25:03 GMT

Timeframe:

This has occurred during the day several times in the last 6 months. The most recent time was a couple of weeks ago.

Platform:

Mobile

Operating System:

IOS/Android

Version Number:

8.4.92.949

Thanks for addressing this issue so quickly.

Re: Dangerous Spotify Premium Ad

Daisy — Wed, 27 Feb 2019 09:54:53 GMT

Hey @fadedwhisper,

Thanks for getting back to us with these details!

We've now reported this ad for you 🙂

Let us know if there's anything else we can help with, we'd be happy to!

Have a great day.