topic Re: Can't play song on repeat in Android

Can't play song on repeat

Gorikadha — Sat, 02 Mar 2019 02:36:18 GMT

Plan

Free

Country

India

Device

Samsung Galaxy C7 pro

Operating System

Android 8.0

My Question or Issue

In the app on android phone, there is no option of repeat in the now playing window or in the menu on upper right side of the app.

Re: Can't play song on repeat

isaumyam — Sat, 02 Mar 2019 18:33:39 GMT

Are you listening from Spotify radio? I just now searched the song and found no issue. It clearly shows the repeat option. Can you tell me how to reproduce the issue?

Re: Can't play song on repeat

Gorikadha — Sat, 02 Mar 2019 18:41:24 GMT

It's not radio. Even in search, the same window appears without repeat option.

Searching and playing any song shows the same result.

Re: Can't play song on repeat

isaumyam — Sun, 03 Mar 2019 06:04:23 GMT

Hi, This is really weird as I'm seeing completely another UI than the one you are seeing. Just to know, are you using the Free version or the Premium one? The reason I'm asking this is because with Spotify Free it provides its new UI but for Premium users it provides it's old UI.
You can see a whole lot of discussion about this topic here: https://community.spotify.com/t5/Live-Ideas/Mobile-Make-the-Premium-Design-similar-the-new-Spotify-Free-one/idc-p/4693965#M170775

On the new UI things are a bit differently placed than the old UI that is being provided for the premium users. Now as I have a premium account that is why we are seeing completely different interfaces.

Also if you are ever wondering about the Like/Dislike thing and Heart/Minus thing in the Spotify, please check out this answer as well: https://community.spotify.com/t5/Subscriptions/Premium-No-heart-no-dislike-button/m-p/4374817/highlight/true#M93375

Re: Can't play song on repeat

Gorikadha — Sun, 03 Mar 2019 06:20:09 GMT

Thank you.

I tried the premium version and it solved the problem!

Re: Can't play song on repeat

isaumyam — Sun, 03 Mar 2019 06:34:00 GMT

I'm glad to hear that your problem has been resolved. 🙂

Re: Can't play song on repeat

Katerina — Wed, 06 Mar 2019 10:12:39 GMT

Hey there @Gorikadha,

Thanks for posting and welcome to the Community!

Glad to hear that the issue didn't persist after upgrading.

Keep in mind that our tech teams are currently looking into this. We'd recommend taking a look and adding your +VOTE here to stay up to speed with any updates we have.

Hope this helps clarify things 🙂 Have a lovely day!