topic Re: Adverts Every 5 Minutes in Android

Adverts Every 5 Minutes

Hotfox12345 — Thu, 07 Mar 2019 16:55:31 GMT

Plan

Free/Premium

Does anyone else have this issue? I am getting adverts every five minutes not every half an hour. Not touching the app at all and just letting it run. It is ridiculous.

Re: Adverts Every 5 Minutes

Mantisentil — Sat, 09 Mar 2019 15:18:13 GMT

Hey there @Hotfox12345 !

Can you tell me which device this happens and if it happens as well on a different device? Also a clean reinstall might work. Keep me updated please 🙂

Have a nice day!

Re: Adverts Every 5 Minutes

Hotfox12345 — Sat, 16 Mar 2019 19:48:38 GMT

Thanks. I spoke with Spotify support and they logged a ticket with the ads team. Since then have moved to premium to counteract it.

Re: Adverts Every 5 Minutes

marcaevans — Sun, 17 Mar 2019 13:17:23 GMT

If this is a premium account and you are having issues try this guide to see if it helps;

https://support.spotify.com/uk/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/

Re: Adverts Every 5 Minutes

user-removed — Fri, 04 Aug 2023 10:53:52 GMT

this happened to me to except it was 3 minutes not 5

Re: Adverts Every 5 Minutes

kanyethough — Sat, 24 Feb 2024 08:31:13 GMT

yes sadly