topic Re: Albums not loading quick in Android

Albums not loading quick

Anthonyequisde — Thu, 28 Mar 2019 20:32:01 GMT

Plan

Premium

Country

Device

Moto Z2

Operating System

Android Oreo

My Question or Issue

The albums take a long time to corrrectly load since the last update, only the albums. Playlist and almost everything works fine. I clean cache, re-install the app and everything. Please help. Thanks!

Re: Albums not loading quick

xoholo — Fri, 29 Mar 2019 05:01:31 GMT

Hello @Anthonyequisde ,

Thanks for reaching out to the community!

Do you have an SD card installed? If so, try removing it and rebooting your phone. Then open Spotify.

Let me know if it worked!

🙂

Re: Albums not loading quick

Anthonyequisde — Fri, 29 Mar 2019 17:09:00 GMT

I don't use SD card. This issue appear in the last update and it's very annoying.

Re: Albums not loading quick

xoholo — Sat, 30 Mar 2019 07:26:07 GMT

Hello again @Anthonyequisde ,

Have you updated your Spotify application? Make sure you're using the LATEST version as it fixes bugs and glitches with each update.

Let me know of any progress!

🙂

Re: Albums not loading quick

Anthonyequisde — Sat, 30 Mar 2019 07:43:33 GMT

Yes, I have the lastest version and still bad. I really waiting for another update this is REALLY annoying and I'm not the only person who have this issue. I pay for this service, it's not free.

Re: Albums not loading quick

xoholo — Sat, 30 Mar 2019 17:56:19 GMT

@Anthonyequisde ,

This step might sound silly and it's often overlooked but it helps fix a lot of problems.

Try rebooting your phone.

Let me know of any progress!

🙂

Re: Albums not loading quick

Anthonyequisde — Sun, 31 Mar 2019 22:16:49 GMT

I do everything and nothing happend. Since the last update not only the app works worse, the library is totally impractical. We need to click the three point in the corner to search instead of having it on top like before. It's ridiculous.