topic Re: Music's not playing in Android

Music's not playing

Kneyki — Thu, 21 Mar 2019 04:18:07 GMT

Hello. I've recently started using Spotify Premium but I've noticed A Weird Problem where the some songs I choose doesn't even play. When I try to play it on my pc it says something about "Verifying this track on my phone"

Some notes: none of the musics that have this issue has the red thing on their left and the songs are available on my country

Plan

Premium

Country

Turkey

Device

Sony Xperia XZ

Operating System

Android 8.0

My Question or Issue

Re: Music's not playing

Billy-J — Sun, 24 Mar 2019 16:31:02 GMT

Hey @Kneyki, and welcome to the community.

Hope you're doing great!

Could you try a clean reinstall of the app? If that doesn't help, please provide me your device name, operating system, and app version.

Keep me posted 🙂

Re: Music's not playing

Kneyki — Sun, 24 Mar 2019 18:10:39 GMT

Hello Billy Thx For Anwsering

I've Tried Reinstalling Both Phone App And PC App But Some Songs Still Say I Need To "Allow This Track On Phone" I'm Putting An SS From My Pc App At The Bottom

I'm Using A Win 10 Built PC And A Sony Xperia XZ Running On Android 8.0

Some Songs I Can't Play (Which Isn't Grayed Out)
Asphyxia By Cö Shu Nie

Ryusei By Eir Aoi

And You Reposted In The Wrong Neighbour Hood By Shokk

Again Thx For Your Reply

Kneyki

Re: Music's not playing

Billy-J — Tue, 26 Mar 2019 01:38:47 GMT

Hey @Kneyki, and welcome to the community.

Hope you're doing great!

Have you unliked the songs on either Discover Weekly or Release Radar?

If so, you'll have to tap the unlike button next to those songs in one of those playlists to make them available for playing again on the desktop.

Let me know how this goes! 🙂

Re: Music's not playing

Kneyki — Fri, 05 Apr 2019 19:28:52 GMT

Hello Billy. Thx For Your Reply. I Kinda Forgot About This Post...

So I'm Using Turkish Spotify And I Dunno What It Means On English Or Other Languages.. But Essentially I've Fixed My Problem By Long Pressing (or pressing on the 3 dots) And Selecting What I Can Say From My Translation Skills "Don't Play This" And It Fixed It. Thanks For Your Help

Kneyki !

Re: Music's not playing

Billy-J — Sat, 06 Apr 2019 06:14:38 GMT

Hey @Kneyki.

Thanks for the reply!

You're welcome, and I'm very happy to hear that everything got fixed. If you need a hand with anything else, just let me know or you can start up a new thread and the community will be happy to help.

Have a nice day 🙂