topic Re: Control Buttons dont work on lockscreen S10± in Android

Control Buttons dont work on lockscreen S10±

mcmm — Tue, 09 Apr 2019 17:55:21 GMT

Plan

Premium

Country

Brazil

Device

Samsung Galaxy S10+

Operating System

Android Oreo 9

My Question or Issue

The Control Buttons appear on the lockscreen but dont work. Spotify is allowed to run all the time, so I dont think It is a permission error

Re: Control Buttons dont work on lockscreen S10±

Nico — Tue, 09 Apr 2019 18:32:11 GMT

Hey @mcmm! Welcome to the Spotify Community. ^^

I'm sorry to hear this.

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issues thread out to stay updated on this. Make sure to add your +VOTE. ^^

Peace

Re: Control Buttons dont work on lockscreen S10±

pooya7 — Tue, 09 Apr 2019 22:20:47 GMT

I have the same issue! S10+ controls don't work!

The answer that was linked refer to S7 and is almost a month old. My Spotify app is updated and still facing the same issue.

Re: Control Buttons dont work on lockscreen S10±

Nico — Wed, 10 Apr 2019 19:57:44 GMT

Hey! @pooya7

I understand your anger.

The linked thread is updated daily and tries to collect data from all Android devices. The issue at the top is just the example that started this thread. ^^

Peace