topic Shuffle Play in Android

Shuffle Play

redeagle1029 — Sun, 14 Apr 2019 16:56:00 GMT

Hi! I have a free plan, on a Samsung J3 Prime. I use Android. I have a question. Why is it that some spotify-made playlists are shuffle play so e days and then not shuffle play. Is this a problem with my phone? Is it Spotify? Thanks.

Re: Shuffle Play

Billy-J — Mon, 15 Apr 2019 00:34:54 GMT

Hey @redeagle1029, and welcome to the community.

Hope you're doing great!

I'm sorry to hear this. Could you try a clean reinstall of the app? If that doesn't help, please let me know your device name, software, and operating system.

Let me know how this goes 🙂

Re: Shuffle Play

redeagle1029 — Sat, 20 Apr 2019 00:18:26 GMT

Hi! I I reinstalled, and the problem continues. Playlists like "Beast Mode"
that are normally normal play, are showing up as shuffle play only. I have
a Samsung j3 prime. I'm running Android 7.0. My device name is SM-J327T.
Thanks!

Re: Shuffle Play

Billy-J — Sat, 20 Apr 2019 14:17:11 GMT

Hey @redeagle1029.

Thanks for the info!

Could you go to your account page and let me know if you're on the 'Free' or 'Premium' subscription? Also, could you let me know your exact Spotify app version?

Let me know how this goes 🙂

Re: Shuffle Play

redeagle1029 — Thu, 25 Apr 2019 23:41:42 GMT

Hi! I have a Free account. The app is version 8.5.1.743. Thanks!

Re: Shuffle Play

Billy-J — Fri, 26 Apr 2019 10:18:34 GMT

Hey, @redeagle1029.

Thanks for the info! This behavior is expected. On-demand playlists on free can include editorial playlists such as Beast Mode, these can change over time depending on what music you're listening to.

I hope this helps! Let me know if you have any more questions 🙂