topic Lock-Screen Buttons not responsive in Android

Lock-Screen Buttons not responsive

nimsa — Thu, 18 Apr 2019 08:40:36 GMT

Plan

Premium

Country

Germany

Device

Samsung Galaxy S8

Operating System

One UI version 1.0

Adroid version 9

My Question or Issue

The on-screen buttons (lock-screen) are not working any more.

I'm not sure if it just stoped working or maby related with an Android update (8->9) or Spotify update.

I push the buttons and it has an optical respons but dosen't do anything.

My other Playback/Stream-Apps don't have that problem, only Spotify.

I would appreciate any help you could provide.

Nico — Thu, 18 Apr 2019 09:17:45 GMT

Hey @nimsa! Welcome to the Spotify Community. ^^

That's odd.

Please be aware that this issue is already under investigation.

Be sure to check this ongoing issues thread out to stay updated on this. Make sure to add your +VOTE. ^^

Peace

nimsa — Thu, 18 Apr 2019 12:24:53 GMT

Hi Nico,

Thanks for the info. It seems that the issue exists for a while now.

I guess there's nothings else to do than wait and see what happens until the next update.

It's really annoying to unlock the screen every time I want to pause/resume or skip.

Cheers