Incoming calls heared on my device

dc75 — Fri, 03 May 2019 21:23:38 GMT

Plan

free

Country

Italy

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello, I have this problem.
I have spotify associated to my speakers via bluetooth to hear the music.
When a call is incoming, I hear it on the speakers and not on my phone, so can do the same all people around there, which violates my privacy.
I'd like to know if there's an option to get the speakers off when a call is incoming or, even better, if the music can continue all the same while I am speaking on phone.
Many thanks in advance!

Re: Incoming calls heared on my device

ElainaD — Sat, 04 May 2019 04:24:43 GMT

Thanks for reaching out to the Community, @dc75!

When you play Spotify over bluetooth speakers, what you have connected to the speakers is your phone, not Spotify itself. Spotify can not control calls that you receive on your phone, so you would have to look into the settings of your phone or speakers to see if this can be changed, rather than altering something related to Spotify.

I hope this helps!

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Incoming calls heared on my device

Re: Incoming calls heared on my device