topic Kef lsx only forum premium? in Android

Kef lsx only forum premium?

Schutter — Sun, 05 May 2019 20:28:21 GMT

Plan

Free

Country

Netherlands

Device

Xiaomi mi 8

Operating System

Android 8.1.0

Question or Issue

I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update done on my Android phone. Now it sais my speakers are only for a premium account. Why is that? Can this please be fixed?

Thanks

Re: Kef lsx only forum premium?

Peter — Wed, 08 May 2019 12:00:49 GMT

Hey @Schutter.

Thanks for reaching out to us about this.

Could you try the following:

logging out/logging back in again
a clean reinstall of the app on your phone?

If that doesn't work, could you let us know which Spotify app version your phone is running? We'll look into it.

Thanks! We'll be looking out for your reply 😉