topic Can't Log-In or Do Anything on Spotify for Pixelbook in Android

Can't Log-In or Do Anything on Spotify for Pixelbook

KBII — Mon, 20 May 2019 13:42:03 GMT

Device

Pixelbook

Operating System

Version 74.0.3729.125 (Official Build) (64-bit)

My Question or Issue

Spotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washing the pixelbook.

I've emailed support and provided the same information above, but they gave me instrucitons on trouble shooting for Windows...

What Spotify Looks Like When Launched

Re: Can't Log-In or Do Anything on Spotify for Pixelbook

Guido — Wed, 22 May 2019 13:37:26 GMT

Hey @KBII.

Thanks for getting in touch!

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. Be sure to comment or subscribe in the topic to get notifications. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!