topic Connection failure in Android

Connection failure

ziobill — Fri, 31 May 2019 14:02:57 GMT

Plan

Premium

Country

Italy

Device

BalckBerry Motion

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Android 8.1.0

My Question or Issue

I got severe problems on Spotify connection with my smartphone: after starting a session and listening some songs, my smartphone got stuck. I did some actions: erased cache, erased memory, reloaded App, contacted provider (Vodafone)... None of these worked. Help me, please

Re: Connection failure

Guido — Sat, 01 Jun 2019 10:02:43 GMT

Hey @ziobill.

Thanks for getting in touch!

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. Be sure to comment or subscribe in the topic to get notifications. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!