topic Re: Downloaded songs and updates in Android

Downloaded songs and updates

nilmar_14 — Wed, 05 Jun 2019 12:36:51 GMT

Plan

Premium

Country

Paraguay

Device

Samsung Galaxy S8

Operating System

Android Pie

My Question or Issue

Always when update my Spotify, change the default storage, and all my songs are downloaded again.

Re: Downloaded songs and updates

OlciOn — Wed, 05 Jun 2019 12:59:04 GMT

In my experience it's more of a visual bug, I'm able to play my song offline regardless.

Re: Downloaded songs and updates

nilmar_14 — Wed, 05 Jun 2019 16:48:26 GMT

In my case, not bcs it downloads again and leaves me without songs. 😞

Re: Downloaded songs and updates

Peter — Fri, 14 Jun 2019 13:58:39 GMT

Hey @nilmar_14,

Thanks for reaching out to us about this.

This is an issue which is affecting users on Android Pie and which we are currently investigating.

Make sure to head over to this thread, try the troubleshooting steps and, if those don't work, click +VOTE and leave the requested info in the thread.

We'll keep you posted and let you know as soon as we have any updates in that thread 😉